| Job Description: |
Role Summary Responsible for managing and supporting lab infrastructure, including servers, networking, hardware, and automation, to enable media platform development, testing, and validation. Must-Have Skills • Hands-on experience with Windows/Linux server installation, configuration, and administration. • Strong knowledge of hardware, storage systems, HFC networks, DOCSIS and infrastructure support • Networking expertise in LAN, Switching, Routing, VLANs, TCP/IP, DNS, and DHCP. • Experience with CPE/STB rack installation, structured cabling, patching, and cable management. • Infrastructure deployment, provisioning, and lab environment setup. • Scripting and automation using PowerShell, Bash, Python, or Ansible. • Experience with Jira or any ITSM/ticketing tools. • Strong troubleshooting, analytical, and problem-solving skills with hands-on experience in maintaining, monitoring, and resolving issues across facility systems to ensure operational efficiency and reliability. • Experience maintaining technical documentation, asset inventory, and network diagrams. • Ability to independently manage lab operations and collaborate with engineering teams. • Technical awareness, in terms of health and safety, with knowledge or awareness of all key datacenters industry best practices. Good-to-Have Skills • Virtualization technologies such as VMware, Hyper-V, or KVM. • Exposure to AWS, Azure, or GCP. • Familiarity with Docker, Kubernetes, and Infrastructure-as-Code tools. • Media domain: Knowledge of STB, OTT, VoD, Live Streaming, CDN, and media delivery workflows. • Experience with monitoring and observability tools such as Kibana, Grafana • Relevant certifications such as CCNA, RHCSA, VMware, or equivalent. • Relevant safety certifications or training such as WHMIS, Occupational Health & Safety (OHS) Awareness |