| Job Description: |
ROLE_DESCRIPTION -
5-7 years of hands-on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms, including the design, implementation, and support of scalable customer-data and omnichannel experience solutions.
• Deep, hands-on expertise with AEP, including XDM, data ingestion, identity services, Real-Time Customer Profile, segmentation, governance, destinations, and omnichannel audience activation.
• Expert-level knowledge of AEP Web SDK, AEP tags, data-streams, Edge Network processing, event schemas, identity, consent, debugging, and implementation best practices.
• Experience in designing and delivering enterprise integrations among AEP, Adobe Journey Optimizer, and Customer Journey Analytics to support real-time, connected and measurable omnichannel customer experiences.
• Working knowledge of additional Adobe Experience Cloud products such as Adobe Analytics, Adobe Target, AEM, Real-time CDP, and Adobe compaign.
• Strong understanding of customer-data architecture, event-driven systems, APIs, streaming and batch patterns, data modelling, personalization, identity resolution, journey orchestration, and coordinated omnichannel activation and measurement.
• Experience with JavaScript or TypeScript, REST APIs, JSON, SQL, tag-management systems, browser developer tools, and cloud-based integration patterns.
• Experience leading complex technical initiatives across multiple teams and influencing architecture, delivery, and governance without relying solely on direct authority.
• Strong analytical, troubleshooting, documentation, and communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.
Roles & Responsibilities
• Own the end-to-end technical architecture and implementation strategy for AEP solutions across omnichannel
customer touchpoints, including web, mobile, email messaging, call center, branch, batch, streaming, and enterprise data sources.
• Lead the design of Experience Data Model (XDM) schemas, datasets, identities, namespaces, merege policies,
Real-Time Customer Profile, audiences, sources, destinations, and omnichannel activation patterns.
• Architect and govern AEP Web SDK implementations, including tags, data layers, event design, data-streams,
consent handling, identity collection, personalization, Edge Network integrations, and consistency across web, mobile and other omnichannel interaction points.
• Design integrations between AEP and AJO, CJA, Adobe Analytics, Adobe Target, AEM and other Adobe or third-
party platforms to enable connected, real-time omnichannel journeys, personalization, measurement, and audience activation.
• Partner with marketing, analytics, product, privacy, security, data engineering, channel and application teams to
Convert omnichannel use cases and customer-journey objectives into extensible technical designs.
• Establish engineering standards for naming, schema composition, reusable components, environment and
Sandbox strategy, deployment, monitoring, testing and documentation.
• Provide hands-on guidance, code and design reviews, troubleshooting, performance optimization, and root-
cause analysis for complex platform and integration issues.
• Define technical guardrails for data quality, lineage, governance, privacy, security, consent, and responsible
audience activation.
• Collaborate with Adobe and implementation partners to evaluate product capabilities, resolve platform issues,
and align the roadmap with enterprise priorities.
Generic Managerial Skills, If any
• Experience implementing AJO journeys, campaigns, decisioning, offers, and real-time event triggers across
omnichannel touchpoints such as email, SMS, push, in-app, web, code-based experiences, and custom actions.
• Experience configuring CJA connections, data views, calculated metrics, attribution, abd omnichannel or cross
channel analysis to measure end-to-end customer journeys.
• Knowledge of Adobe Assurance, Experience Platform Debugger, observability tools, automated testing and
CI/CD practices for Adobe implementaion
• Experience with regulated environments and enterprise privacy requirements, including consent, data retention,
access controls, and data-usage policies.
• Active AEP certifications, or a comparable Adobe Certification in AJO, CJA, Real-Time CDP, Adobe Analytics, or
related Experience Cloud Solution, at Expert or Master level.
• Experince guiding system integrators or consulting partners and evaluating solution designs, estimates and
delivery quality
Key Words to search in Resume
• Adobe Experience Platform (AEP)
• Adobe Experience Platform Web SDK / AEP Web SDK
• Experience Data Model (XDM)
• Real-Time Customer Profile
• Adobe Real-Time CDP (RT-CDP)
• Adobe Journey Optimizer (AJO)
• Customer Journey Analytics (CJA)
• AEP Edge Network
• AEP Data Collection / Adobe Tags
• AEP Identity Service / Identity Resolution
• AEP Segmentation / Audience Segmentation
• AEP Sources and Destinations
• Datastreams
• AEP Data Ingestion
• AEP Consent / Data Governance
• Journey Orchestration
• Adobe Analytics
• Adobe Target
• JavaScript / TypeScript
• REST API / JSON / SQL
Skills: Digital : Amazon Web Service(AWS) Cloud Computing~Core Java Experience Required: 8-10 |