| Job Description: |
Description:
"Tagging every asset in Dynatrace with an owner
• Automating more of our incident detection, routing, and response
• Reducing mean time to repair (MTTR) for major incidents
Strong candidates will have hands-on experience with Dynatrace tagging and ownership models, Dynatrace Workflows and automation, and integrating alerts with ITSM tools (we are moving to Fresh service). "
SKILLS_REQUIRED
"• Dynatrace SaaS Administration
• Dynatrace OneAgent Deployment & Management
• Dynatrace Tagging & Management Zones
• Dynatrace Workflows & Automation
• Dynatrace APIs
• Alert Configuration & Event Management
• ITSM Integration (ServiceNow, Freshservice, Jira)
• CMDB and Asset Management Integration
• Cloud Platforms (Azure, AWS, GCP)
• Kubernetes / OpenShift Monitoring
• Scripting: PowerShell, Python, Bash
• REST APIs and JSON
• 6-10+ years in Infrastructure Monitoring and Observability.
• 4+ years of hands-on Dynatrace administration experience.
• Proven experience implementing tagging governance and ownership-based monitoring.
• Experience integrating monitoring tools with ITSM platforms.
• Strong stakeholder management and enterprise support experience"
EXPERIENCE_RANGE_IN_REQUIRED_SKILLS
10 to 15
Role Descriptions: Install| configure| and administer Dynatrace SaaS/Managed environments.Deploy and manage OneAgent and ActiveGate components across servers| applications| and cloud platforms.Monitor application performance| infrastructure health| and end-user experience using Dynatrace APM capabilities.Configure alerting profiles| anomaly detection| problem notifications| and AI-driven monitoring.Analyze application bottlenecks and perform root cause analysis for performance-related incidents.Create and maintain dashboards| reports| notebooks| and custom visualizations for stakeholders.Implement Real User Monitoring (RUM) and Synthetic Monitoring to ensure optimal customer experience.Monitor cloud| container| Kubernetes| virtualized| and on-premises environments.Configure service detection| dependency mapping| distributed tracing| and topology analysis.Define and monitor KPIs| SLIs| SLOs| and SLAs to improve service reliability.Integrate Dynatrace with ITSM| CI/CD| ServiceNow| Teams| and other enterprise tools.Automate monitoring activities using scripting languages such as Python| Shell| or PowerShell.Perform capacity planning| trend analysis| and proactive performance optimization.Manage user access| RBAC| security policies| licensing| and governance https://urldefense.proofpoint.com/v2/url?u=http-3A__standards.Support&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=1RgPHDWDdI5wmrarPOPLPNcrsCkndZnI8irTtJDd8pQgG_YveGMI64YVcyxBrnKI&s=t4CGtUO5FbWwAxHCFlKz69aEJF7xBoJd76vsPl915jM&e= incident| problem| and major incident management processes.Prepare documentation| SOPs| monitoring standards| and knowledge transfer materials.
Essential Skills: Install| configure| and administer Dynatrace SaaS/Managed environments.Deploy and manage OneAgent and ActiveGate components across servers| applications| and cloud platforms.Monitor application performance| infrastructure health| and end-user experience using Dynatrace APM capabilities.Configure alerting profiles| anomaly detection| problem notifications| and AI-driven monitoring.Analyze application bottlenecks and perform root cause analysis for performance-related incidents.Create and maintain dashboards| reports| notebooks| and custom visualizations for stakeholders.Implement Real User Monitoring (RUM) and Synthetic Monitoring to ensure optimal customer experience.Monitor cloud| container| Kubernetes| virtualized| and on-premises environments.Configure service detection| dependency mapping| distributed tracing| and topology analysis.Define and monitor KPIs| SLIs| SLOs| and SLAs to improve service reliability.Integrate Dynatrace with ITSM| CI/CD| ServiceNow| Teams| and other enterprise tools.Automate monitoring activities using scripting languages such as Python| Shell| or PowerShell.Perform capacity planning| trend analysis| and proactive performance optimization.Manage user access| RBAC| security policies| licensing| and governance https://urldefense.proofpoint.com/v2/url?u=http-3A__standards.Support&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=1RgPHDWDdI5wmrarPOPLPNcrsCkndZnI8irTtJDd8pQgG_YveGMI64YVcyxBrnKI&s=t4CGtUO5FbWwAxHCFlKz69aEJF7xBoJd76vsPl915jM&e= incident| problem| and major incident management processes.Prepare documentation| SOPs| monitoring standards| and knowledge transfer materials.
Desirable Skills:
Keyword:
Skills: Digital : Python~Windows Powershell~Incident Management~Dynatrace~Analytics~IT IS_ESM_Monitoring
Experience Required: 8-10
|
