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Requirement ID: 94102
Job Title: AWS Application Support Engineer
Job Type: Contract
Duration: 6 - 9 months
Location: Hartford, CT 06103 / Raleigh, NC 27617 / Richardson TX 75082 / Tempe, AZ 85281
Job Description:

Minimum years of experience: 6-8 years

Job Details:

AWS: S3, RDS, Lambda, CloudWatch, IAM, ECS or comparable AWS services
Database/Data: SQL, relational databases, data validation and troubleshooting
Troubleshooting missing/incorrect data, refresh failures, access issues, and data inconsistencies
Operational troubleshooting of Python and Java applications, including logs, configuration files, errors, and API responses
REST APIs and application integration troubleshooting
Strong customer-facing production/application support experience
Incident management, RCA, monitoring, and operational documentation
Working knowledge of GitLab, CI/CD, Terraform, DevOps, and AWS-native pipelines
Understanding of cloud security, secure data handling, and controlled non-production data usage
Strong communication, ownership, and issue management from intake through resolution


Nice to have:-
Test data provisioning, data refresh, environment readiness, and validation
Data masking, anonymization, or synthetic-data experience
Docker and Kubernetes
ServiceNow, Jira, and ITIL
Runbook, FAQ, and troubleshooting-guide development

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