| Job Description: |
Relevant Experience (Yrs) IT Professional with career reflecting strong qualifications with hands-on Implementation/Consulting & Development in Dynamics CRM Online (Preferable) with integrations with other cloud systems, on premise systems using various integration patterns like App based/ISV Solution, ETL, Batch jobs or API based.
Technical/Functional Skills • CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
o Ability to design & develop plugins, JS, power automate
o Ability to data model in CRM based on requirements
o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
o Create Design documentation
• Should have worked on Solution that involve integrations using various patterns
• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
• Worked in Solution deployments, ALM and CRM Solutions
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like
o Requirement Gathering
o Solution Design – Focused on Data /Integrations design
• Good Communication
• D365 Certification - PL 600/200 or AB 100
• Knowledge about Azure Components and AZ 900 certification is preferred.
Roles & Responsibilities • Able to work in agile delivery model & stakeholder management.
• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.
• Deployment Support of the CRM solution
Skills: Microsoft Dynamics~Digital : Microsoft Dynamics 365 CRM Functional
Experience Required: 8-10
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