| Job Description* | Seeking an experienced SAP TPM BW/4HANA Lead Architect to support the Lindt & Sprüngli North America AMS engagement. The role involves leading architecture, support, and enhancement activities across SAP TPM, BW/4HANA, BW-IP, HANA, and S/4HANA integrations while managing delivery, ticket governance, and stakeholder collaboration. Key Responsibilities - Lead SAP TPM and BW/4HANA architecture, reporting, planning, and analytics solutions.
- Support and enhance Trade Promotions, Accruals, Claims, Forecasting, and Customer Business Planning processes.
- Manage ServiceNow ticket queues and ensure SLA compliance for incidents, service requests, and enhancements.
- Troubleshoot complex TPM BW issues and drive resolution across integrated SAP systems.
- Mentor offshore teams and collaborate closely with business stakeholders and cross-functional teams.
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