| Requirement ID: | 91308 |
| Job Title: | Technical Architect (ServiceNow) |
| Job Type: | Contract |
| Duration: | 6 - 9 months |
| Location: | Montreal, QC |
| Job Description: | Role Descriptions: Job Title HRSD Technical Architect (ServiceNow)Role OverviewThe HRSD Technical Architect is responsible for designing| architecting| and leading the implementation of ServiceNow HR Service Delivery (HRSD) solutions. This role ensures scalable| secure| and efficient HR digital transformation by aligning business requirements with platform capabilities and best practices.Key ResponsibilitiesSolution Architecture DesignLead the end-to-end architecture design of HRSD solutions on the ServiceNow platformDefine scalable and reusable architecture patterns for HR business processesEvaluate business requirements and translate them into technical solutionsEnsure alignment with enterprise architecture and platform strategyImplementation DeliveryOversee the design and implementation ofHR Case ManagementEmployee Service Center (ESC)Knowledge ManagementLifecycle Events (OnboardingOffboarding)HR IntegrationsProvide technical leadership during AgileScrum delivery cyclesEnsure adherence to ServiceNow best practices and coding standardsIntegration Data ArchitectureArchitect integrations between ServiceNow and systems likeWorkday SAP SuccessFactorsActive Directory Azure ADPayroll| ATS| and identity systemsDefine API| MID server| and integration strategiesEnsure data security| compliance (GDPR)| and governancePlatform Governance PerformanceEstablish governance frameworks for HRSD implementationsOptimize platform performance and scalabilityConduct code reviews| design reviews| and architecture validationsEnsure maintainability and technical debt managementStakeholder ManagementCollaborate withHR business stakeholdersProduct owners and functional consultantsEnterprise architectsProvide advisory on HR digital transformation roadmapInnovation Continuous ImprovementStay updated with latest ServiceNow releases (HRSD features)Drive adoption ofAIVirtual AgentEmployee Center ProAutomation Workflow enhancementsRecommend improvements to enhance employee experienceRequired Skills QualificationsTechnical SkillsStrong experience in ServiceNow platform architectureDeep expertise in HRSD moduleHands-on experience withFlow Designer| IntegrationHubScript Includes| Business Rules| UI PoliciesRESTSOAP integrationsKnowledge ofService Portal Employee CenterVirtual Agent implementationCMDB and data modelingArchitecture SkillsExperience designing enterprise-grade solutionsKnowledge ofMicroservices and API-based architectureSecurity architecture and access controlsData privacy frameworks (GDPR| compliance standards)Certifications (PreferredRequired)ServiceNow Certified Technical Architect (CTA) (highly preferred)ServiceNow HRSD Implementation SpecialistServiceNow Certified System Administrator (CSA)Experience815 years of IT experience5 years in ServiceNow developmentarchitecture3 years specifically in HRSD implementationsExperience leading lar |
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