| Job Description: |
Role Descriptions: Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery) Define scope| timelines| milestones| and deliverables Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updatesAct as the primary interface between business stakeholders and technical teams and if required| salesforce teamLead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| ArchitectsRemove blockers and ensure team productivityEnsure adherence to quality standards and testing processesOversee UAT| release management| and deployment cyclesEnsure adherence to Salesforce development standards and governanceDrive DevOps and CI/CD practicesMaintain documentation for solution design and processes
Essential Skills: Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery) Define scope| timelines| milestones| and deliverables Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updatesAct as the primary interface between business stakeholders and technical teams and if required| salesforce teamLead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| ArchitectsRemove blockers and ensure team productivityEnsure adherence to quality standards and testing processesOversee UAT| release management| and deployment cyclesEnsure adherence to Salesforce development standards and governanceDrive DevOps and CI/CD practicesMaintain documentation for solution design and processes
Desirable Skills: Prior experience of working as a SFDC Tech lead for Experience cloud| Service cloud| Sales cloud areas? Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background ? Experience in Salesforce (SFDC) CRM with end-to-end implementation experience ? https://urldefense.proofpoint.com/v2/url?u=http-3A__Salesforce.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=s2_GUkaOuMW-DD1a2WTTSTAsh9NgpybPz54clAaRQP9QZhSBtkUKa1NQzg5TzRMn&s=A79WJxtKsDq5mt66LcqtXldeJuWmKE6WQMdGw1vfmcs&e= integration experience| including between different business systems as well as working with integration tools. ? Proficiency in programming using Salesforce SFDC| Force.com| Java| JavaScript| and XML and their use in the development of CRM solutions ? Strong experience with configuration| customization| programming with APEX APIs| APEX Triggers| and implementing new instances of https://urldefense.proofpoint.com/v2/url?u=http-3A__Salesforce.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=s2_GUkaOuMW-DD1a2WTTSTAsh9NgpybPz54clAaRQP9QZhSBtkUKa1NQzg5TzRMn&s=A79WJxtKsDq5mt66LcqtXldeJuWmKE6WQMdGw1vfmcs&e= from scratch ? Strong practical deployment knowledge of VisualForce| Flex| Salesforce configurations| Apex classes| APEX Web services| API| AppExchange deployment| and https://urldefense.proofpoint.com/v2/url?u=http-3A__Salesforce.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=s2_GUkaOuMW-DD1a2WTTSTAsh9NgpybPz54clAaRQP9QZhSBtkUKa1NQzg5TzRMn&s=A79WJxtKsDq5mt66LcqtXldeJuWmKE6WQMdGw1vfmcs&e= s-controls? Ability to define the system landscape| to identify gaps between current and desired end-states| and deliver a CRM solution ? Additional https://urldefense.proofpoint.com/v2/url?u=http-3A__Salesforce.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=s2_GUkaOuMW-DD1a2WTTSTAsh9NgpybPz54clAaRQP9QZhSBtkUKa1NQzg5TzRMn&s=A79WJxtKsDq5mt66LcqtXldeJuWmKE6WQMdGw1vfmcs&e= experience includes Workflow Alerts and Actions| and Approval Workflow - Programming experience with the following languages| J2EE| HTML XML| SQL| Oracle? Certification in https://urldefense.proofpoint.com/v2/url?u=http-3A__Salesforce.com&d=DwIGaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uPVyrU0-wRkYMC7tELyR3Z2KXITAdfezxPfpSF43vug&m=s2_GUkaOuMW-DD1a2WTTSTAsh9NgpybPz54clAaRQP9QZhSBtkUKa1NQzg5TzRMn&s=A79WJxtKsDq5mt66LcqtXldeJuWmKE6WQMdGw1vfmcs&e=
Keyword: ~Salesforce Dev~
Skills: Salesforce Technical - Programmatic Development~Salesforce~Project Management
Experience Required: 10 & Above
Top 3 Required Skills:
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate
will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC,
ensuring successful delivery aligned with business outcomes and strategic objectives
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
Generic Managerial Skills, If any
• 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing Salesforce implementations preferably with SCV
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
Top 3 Preferred Skills:
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of
Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate
will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC,
ensuring successful delivery aligned with business outcomes and strategic objectives
• Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
• Define scope, timelines, milestones, and deliverables
• Ensure projects are delivered on time, within scope, and budget
• Track project progress and provide regular status updates
• Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
• Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
• Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
• Remove blockers and ensure team productivity
• Ensure adherence to quality standards and testing processes
• Oversee UAT, release management, and deployment cycles
• Ensure adherence to Salesforce development standards and governance
• Drive DevOps and CI/CD practices
• Maintain documentation for solution design and processes
Generic Managerial Skills, If any
• 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
• Proven experience managing Salesforce implementations preferably with SCV
• Experience with Agile/Scrum methodologies
• Strong planning, estimation, and risk management skills
• Familiarity with Jira / Azure DevOps / MS Project
• Excellent communication and stakeholder management
• Leadership and decision-making skills
• Problem-solving mindset
• Education Requirements: Bachelors in Computer Science or other related field
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