| Job Description: |
Must Have Technical/Functional Skills
• Experience in Splunk ITSI (Service Intelligence) for service monitoring
• Strong understanding of KPIs, Service Trees, Glass Tables, and correlation searches
• Experience in event aggregation, episode review, and alert correlation
• Good knowledge of Splunk SPL queries for dashboards and analytics
• Understanding of SRE concepts (SLI/SLO, service health, incident management)
Roles & Responsibilities
• Design and implement ITSI service models, KPIs, and health scoring
• Build and maintain Glass Tables and service dashboards for business visibility
• Configure correlation searches and event aggregation policies
• Analyze incidents and alerts for root cause and service impact
• Work closely with operations teams in incident monitoring and continuous improvement
Generic Managerial Skills, If any
Experience working in agile development projects and sprint deliver
Role Descriptions: Splunk
Essential Skills: Splunk
Skills: Digital : Splunk
Experience Required: 8-10
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