10+ years, MarTech and/or DR / BCRM experience. One of the two required. Key Tools: Salesforce Marketing/Loyalty/Service, Aprimo, TreasureData, Okta
Desired skills*
Strong experience in platform reliability, disaster recovery, or resilience engineering within large-scale digital or cloud environments. Proven delivery of resilience or DR programs across multiple platforms or applications with differing criticality. Experience operating in regulated or audit-intensive environments.
Technical & Functional Skills
Deep understanding of DR concepts (RTO, RPO, backup strategies, recovery sequencing). Familiarity with cloud and SaaS recovery patterns and dependency management. Ability to translate technical resilience topics into clear risk, impact, and investment discussions for non technical stakeholders.
Leadership & Communication
Influences without direct authority; able to align diverse teams around resilience outcomes. Strong documentation and governance discipline suitable for audit and regulatory scrutiny. Comfortable operating in high pressure incident or recovery scenarios.
Success Measures
Platforms meet or exceed defined resilience and recovery objectives. Disaster recovery plans are complete, tested, and evidenced for critical platforms. Reduction in unmanaged resilience risks and audit findings. Improved recovery readiness and confidence across platform delivery teams.
Domain (Industry)*
CPG, Consumer Goods, Manufacturing
BGC (Before onboarding / After onboarding/Hybrid onboarding)*
