| Detailed JD (Roles and Responsibilities) | - 8–15 years of experience as a Business Analyst in financial services.
- Strong, demonstrable experience in:
- Foreign exchange (FX) processing, confirmations, settlement instructions, and exception management.
- Internal (on‑us/intrabank) payments processing, including posting logic, real‑time and batch intrabank movement, and related controls.
- Cross‑border FX payments, including SWIFT MT/MX flows, correspondent banking relationships, FX conversion, and regional settlement practices.
- Understanding of PayPlus (D+H / Finastra) or similar secure payment‑processing and FX settlement solutions, such as:
- PayPlus FTS / PayPlus USA
- GPP (Global PAYplus)
- Dovetail / Fiserv
- Other secure high‑value or FX‑linked payment platforms
- Knowledge of U.S. and Canadian payment systems, including:
- SWIFT
- ISO 20022 payment formats
- Fedwire / CHIPS (U.S.)
- Lynx / ACSS (Canada)
- Experience working with cross‑functional business and technology teams.
Key Responsibilities - Gather, analyze, and document business requirements
- Translate business needs into functional and non-functional specifications
- Lead and manage delivery of system requirements aligned to standards/frameworks
- Facilitate requirement discussions, workshops, and user story refinement
- Write user stories with clear acceptance criteria (Jira-based)
- Develop detailed interface specifications (internal/external systems)
- Create artifacts: data flow diagrams, process models, message mappings
- Define BDD-style requirements for development and testing
- Identify cross-functional impacts and ensure alignment across teams
- Collaborate with vendors, architects, and engineers on APIs, data formats, and design
- Support testing (scenario definition, defect triage, traceability)
- Assist in production issue analysis and root cause investigation
- Continuously improve documentation standards, templates, and practices
Leadership & Collaboration - Act as BSA Lead and mentor/support junior team members
- Build strong relationships with business and technical stakeholders
- Work closely with internal teams; minimal external vendor interaction
Lead stakeholder workshops and alignment sessions Delivery & Process Knowledge - Experience with Agile and Waterfall methodologies
- Knowledge of ITIL processes and change management
- Strong focus on quality, scalability, and reusability
Work Environment - ~50% time in meetings
- Stakeholder interaction: internal business & technical teams
Access to customer data: Yes | |
| Mandatory skills | - Lead Business Systems Analyst (BSA) – Commercial Treasury Services
- 8+ years overall experience required
- Financial services experience required (Treasury preferred)
Responsible for leading system requirements for application development Must-Have Qualifications - 8+ years as Business Systems Analyst (system build & integration projects)
- Strong integration experience (API, batch, messaging)
- Strong documentation and BDD requirements skills
- Experience with Agile + Waterfall delivery
Technical & Domain Expertise - Strong understanding of banking systems and treasury workflows
- Experience with system integrations:
- APIs (REST, JSON/XML)
- Batch processing / file transfers
- Message queues
- Familiarity with mainframe integrations and flat files
- Experience with tools:
- Jira, Confluence, ServiceNow
- Postman (API testing)
Ability to read system logs and support L3 issue analysis Soft Skills - Ability to work independently
- Strong stakeholder management
- Able to manage multiple priorities simultaneously
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