| Requirement ID: | 91011 |
| Job Title: | Salesforce Business Analyst |
| Job Type: | Contract |
| Duration: | 6 - 9 months |
| Location: | Naperville, IL |
| Job Description: | Role Descriptions: Business Analysis & Stakeholder CollaborationGather and translate business requirements into user stories| process flows| and functional specs while acting as a bridge between stakeholders and technical teams.Salesforce Solution DesignDesign scalable solutions across Sales| Service| and Experience Clouds| including data models| objects| and automation aligned with best practices.Process Optimization & AutomationImprove CRM processes using Salesforce tools (Flows| Process Builder) while ensuring performance| scalability| and compliance with platform limits.Delivery| Testing & DocumentationManage Agile delivery| maintain BRD/FSD and traceability| oversee UAT| define test cases| and ensure successful feature delivery.Data| Reporting & Change ManagementHandle data modeling| integrations| reporting/dashboard creation| and support user training| adoption| and post-implementation improvements. |
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