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Role Descriptions: Role - Service now Product ownership| Location - Tampadallas jersey cityThe ServiceNow Product Manager is a productled| outcomedriven| and enterprisefocused role|accountable for driving enterprise value from the ServiceNow platform by owning product strategy|roadmap| and outcomes across one or more ServiceNow domains (e.g.| ITSM| ITOM| ITAM| CMDB|HRSD| CSM| GRC)This role has a strong focus on strategic service architecture and service catalog design| ensuring thatservices are intentionally defined| consistently structured| and clearly consumable across the enterprise.The Product Manager ensures that ServiceNow is not only functional| but organized as a wellarchitectedportfolio of services aligned to business capabilities| technology strategy| and risk controlsThe position requires deep functional understanding of ServiceNow features| Asset Management anddata models (CSDM| CMDB) to guide how services are designed| exposed| and governedbalancingflexibility| standardization| and platform sustainability.Key Responsibilities1. Product Strategy amp Ownership Define and own the product vision| multiyear roadmap| and strategic outcomes for assignedServiceNow product areas. Translate enterprise and business priorities into clearly defined product outcomes| ensuringalignment with technology strategy| risk posture| and regulatory expectations. Make informed product decisions on capability usage| configuration vs. customization| andtechnical tradeoffs| balancing speed| sustainability| and platform health.2. Strategic Service Architecture and Catalog Management Define and govern the service architecture within ServiceNow| ensuring services are clearlydefined| structured through consistent taxonomies| and mapped to capabilities and existingworkflows Ensure service and catalog design aligns with CMDB integrity| data quality| reporting needs| anddownstream integrations. Drive simplification and rationalization of services to reduce duplication and complexity3. Enterprise Stakeholder Leadership Act as the primary product authority for business leaders| and technology partners Lead structured discovery and prioritization discussions focused on ServiceNow usage beyondrequestbased demand fulfilment Manage stakeholder expectations through transparent communication| product roadmaps| andvaluebased prioritization.4. ServiceNow Capability Enablement2FINANCIAL MARKETS. FORWARD. TMDTCC Internal (Green) Maintain a deep| working understanding of ServiceNow platform features| including workflows|data models| CMDB concepts| integrations| reporting| and user experience patterns. Work with Architecture| Infrastructure| Asset Management teams to define and implementResiliency boundaries in CMDB. Define CMDB governance to improve data quality and communication. Guide engineering and delivery teams to maximize outofthebox capabilities and enforcestandard usage patterns across the platfor
Essential Skills: Role - Service now Product ownership| Location - Tampadallas jersey cityThe ServiceNow Product Manager is a productled| outcomedriven| and enterprisefocused role|accountable for driving enterprise value from the ServiceNow platform by owning product strategy|roadmap| and outcomes across one or more ServiceNow domains (e.g.| ITSM| ITOM| ITAM| CMDB|HRSD| CSM| GRC).This role has a strong focus on strategic service architecture and service catalog design| ensuring thatservices are intentionally defined| consistently structured| and clearly consumable across the enterprise.The Product Manager ensures that ServiceNow is not only functional| but organized as a wellarchitectedportfolio of services aligned to business capabilities| technology strategy| and risk controlsThe position requires deep functional understanding of ServiceNow features| Asset Management anddata models (CSDM| CMDB) to guide how services are designed| exposed| and governedbalancingflexibility| standardization| and platform sustainability.Key Responsibilities1. Product Strategy