| Job Description: |
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 8 to 12+ years of experience in designing, developing, and implementing solutions using Microsoft dynamics CRM.
- Proficiency in designing solutions for integration with other Microsoft services (Azure, Dynamics 365, etc.).
Experience in implementing complex workflows, custom connectors, and APIs. - Must have good knowledge on Dynamics 365 and best practices. Should be able to prepare functional documentation.
- Must be able to work directly with the client and lead functional design discussions with business and bridge the gap between business and technology team.
- Work hand in hand with the Infosys, Microsoft and Client for any functional issues to track the progress of the project.
- Knowledge of Agile and DevOps practices is a plus.
- Excellent communication, presentation, and stakeholder management skills.
- Design end-to-end solutions using CRM to meet client and business requirements.
- Collaborate with stakeholders to identify business challenges and craft custom solutions using dynamics CRM, Power Automate, and other Microsoft technologies.
- Develop scalable and secure applications and automation workflows using dynamics CRM
- Dynamics 365 Functional with knowledge on Customizations and Configurations.
- Integrate dynamics solutions with other Microsoft services (e.g., Azure, Dynamics 365, SharePoint) and third-party platforms.
- Should be able to analyze and validate fitment of a requirement with Dynamics.
Stay updated with the latest features of dynamics and advise on best practices and trends. - Lead workshops, training sessions, and knowledge-sharing activities to enable technical and non-technical teams to use CRM solutions effectively.
- Troubleshoot and resolve issues related to dynamics implementations.
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