| Job Description: |
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
• 12+ years of IT experience across architecture, requirements & design, development, testing, or application support.
• 4+ years of MSO/Telecommunications experience with strong functional and technical skills in enterprise BSS systems and solutions architecture.
• 4+ years of experience architecting and designing large scale enterprise solutions.
• 2+ years of experience integrating or implementing complex systems including COTS, SaaS, and third party platforms using industry-standard frameworks and technologies.
• 2+ years of experience working within an architecture group on end to end strategic solutions and roadmaps.
• Deep knowledge of telecom domains including BSS/OSS (CRM, billing, order orchestration, inventory, assurance), AIOps, service assurance, field operations, customer experience, and digital channels.
• Practical experience with GenAI and LLMs (RAG, grounding, prompt engineering, evaluators, guardrails) and traditional ML (forecasting, anomaly detection, NLP, recommendations, CV optional).
• Knowledge of BSS, OSS, IT, and industry standards such as TMF, MEF, ITIL, IETF, IEEE (highly desired).
• Strong communication and interpersonal skills with the ability to communicate effectively with leadership and developers.
• Proven ability to lead large matrix managed technical teams across internal groups and multiple vendors.
• Experience driving and delivering complex full stack end to end solutions with an understanding of how architectural decisions impact delivery.
• Ability to develop solution vision, create solution architecture, and map capabilities to systems, integrations, and technology choices in collaboration with business owners, SMEs, and IT delivery teams.
• Involved across all phases of project lifecycle—from intake through implementation—to ensure solution continuity and alignment with architectural blueprints.
• Participates in feature definition, user story grooming, estimation, solution development, and architecture gap/issue resolution.
• Facilitates and leads requirements analysis and solution design workshops; performs analysis to determine integration and solution needs.
• Engages with business partners, product owners, and stakeholders to understand pain points, translate needs into system requirements, and ensure alignment with architectural vision.
• Accountable for ensuring solutions are well engineered, operable, maintainable, aligned with enterprise architecture, feasible to deliver, and capable of generating expected business value.
• Collaborates closely with IT delivery teams (platform architects, technical leads), release management, and project managers to resolve dependencies and avoid cross project impacts.
• Drives system integration efforts by defining interface specifications, technical design documents, and end to end data flows using established methodologies and tools.
• Actively contributes to implementation tasks, including research, proof of concepts, prototyping, compatibility testing, and new technology evaluations.
• Identifies necessary non functional requirements (performance, security, operational), and supports the creation of conceptual architecture. |
