| Job Description: |
DETAILS OF THE CANDIDATES’ SKILLS NEEDED INCLUDING MANDATORY SKILLS & YEARS OF EXPERIENCE: Key Responsibilities Product Strategy & Vision - Translate AT&T Consumer business strategy into clear product vision, strategy, and roadmap
- Own and maintain short-term and long-term product roadmaps aligned to business priorities
- Identify customer problems and market opportunities using qualitative and quantitative insights
- Define success metrics and KPIs tied to customer experience, adoption, and revenue outcomes
Execution & Delivery - Lead end-to-end product lifecycle from ideation to launch and continuous optimization
- Write high-level product requirements, epics, and features; partner with Product Owners for detailed user stories
- Prioritize backlog based on business value, customer impact, and technical feasibility
- Participate in Agile ceremonies and support sprint planning, refinement, and release execution
Cross-Functional Collaboration - Work closely with UX/UI, Engineering, QA, Marketing, Analytics, and Operations teams
- Act as primary liaison between business stakeholders and delivery teams
- Provide clear direction and trade-off decisions to ensure timely delivery
- Support product marketing with positioning, key differentiators, and launch messaging
Customer & Market Focus - Leverage VOC, analytics, A/B testing, and customer research to inform product decisions
- Monitor competitive landscape and benchmark AT&T products against competitors
- Continuously improve customer journeys across acquisition, onboarding, self-service, and retention flows
Business & Performance Management - Own the business case for product initiatives and features
- Track product performance and provide regular insights and reporting to leadership
- Drive measurable improvements in conversion, engagement, NPS, and operational efficiency
Required Qualifications - 6–10+ years of Product Management experience, preferably in B2C digital products
- Strong experience with digital commerce, customer journeys, or self-service platforms
- Proven ability to manage complex, customer-facing products at scale
- Experience working in Agile / Scrum / SAFe environments
- Strong analytical, problem-solving, and stakeholder communication skills
- Experience collaborating closely with UX and engineering teams (UI/UX exposure required)
Preferred Qualifications - Experience in telecom, wireless, broadband, or large-scale consumer platforms
- Background in eCommerce, digital acquisition, or mobile/web product ecosystems
- Familiarity with product analytics, experimentation, and VOC tools
- MBA or advanced degree preferred
- Product certifications (CSPO, SAFe, Pragmatic, etc.) are a plus
|
