| Job Description: |
Primary Skill: Java application Production support/DEVOPS CI/CD
Primary Responsibilities (RUN-Focused)
The resource will be accountable for operational stability and support, including:
• Monitoring system health and responding to production alerts and incidents
• Frontline incident triage and resolution using ServiceNow
• Participation in an established on-call rotation during business-critical periods
• Weekly fix, maintenance, and patch testing and validation
• Application and API certificate monitoring, renewal, and validation
• Participation in disaster recovery (DR) testing and exercises
• Coordination with internal teams and vendors to troubleshoot and resolve issues
• Maintaining operational documentation and runbooks
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Secondary Responsibilities (Build & Automation Support)
As operational stability allows, the engineer may also assist with:
• Minor development tasks and automation scripting
• Supporting and troubleshooting existing API integrations
• CI/CD support activities under guidance (not pipeline ownership)
• Configuration updates and deployment support
• Supporting vendor-provided SaaS platforms in a hybrid build/run model
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Required Skills and Experience (Must-Have)
• 1–3 years of experience in application engineering, software development, or DevOps
• Demonstrated ability to support production applications with minimal oversight
• Strong proficiency in incident |
