| Job Description: |
Key Responsibilities
Platform Administration
• Install, configure, and upgrade SAP BusinessObjects (BI 4.x) and SAP BODS
environments
• Administer CMC, manage users, groups, roles, and access levels
• Perform system health checks, monitoring, and performance tuning
• Manage BO/DS services
Security & Access Management
• Manage authentication (AD, Enterprise)
• Provision users and map AD groups to BO roles
• Ensure role-based access and compliance with security standards
Performance & Troubleshooting
• Monitor BO performance and troubleshoot issues related to WebI, scheduling,
and report execution
• Weekend maintenance activities including perform cache cleanup, server
restarts, and rolling restarts as needed
• Analyze logs and work with SAP support to resolve incidents
Scheduling & Publishing
• Manage report scheduling, and bursting (InfoBurst or native BO)
• Troubleshoot failed schedules and performance issues
• Monitor job queues and system capacity
Change & Incident Management
• Support incidents, service requests, and problem management
• Participate in change management (CRs, RITMs) and production deployments
• Coordinate with Basis, DB, OS, Network, and WAF teams
• Perform routine maintenance activities (patching support, upgrades, DR testing)
• Support QA, UAT, and Production environments
Documentation & Compliance
• Create and maintain SOPs, runbooks, and technical documentation
• Ensure platform compliance with audit and security requirements
Required Skills & Qualifications
Technical Skills
• Strong experience with SAP BusinessObjects BI 4.x
• Hands-on experience with BO server and BODS Server architecture and
services
• Knowledge of authentication methods (AD)
• Experience with scheduling, publications, and report bursting
• Working knowledge of Windows
• Basic understanding of databases (HANA, Oracle, SQL Server)
Tools & Technologies
• SAP BO CMC
• Web Intelligence
• InfoBurst
• SAP Data Services
• DSMC
• WAF / Load Balancer awareness
Soft Skills
• Strong troubleshooting and analytical skills
• Good communication and stakeholder management
• Ability to work in on-call and production support environments
• Documentation and process-driven mindset
•
Education & Experience
• Bachelor’s degree in Computer Science, IT, or related field
• 3–8 years of experience in SAP BusinessObjects Administration
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